Terms and Conditions of Using the Platform :
This agreement constitutes a binding contract between you as a user ("You"/"User") and Deal Real Estate Application Company ("Deal"/"We"). By using the "Deal" application or website, you acknowledge that you have read, understood, and agreed to these terms, and you also agree to the Privacy Policy published within the platform, which is an integral part of this agreement.
Platform/Deal: The "Deal" application, its website, and any other official services or channels affiliated with the company.
User: Anyone who creates an account or uses any service on the Platform, whether an individual or an entity.
Broker/Developer/Owner: Entities officially licensed in accordance with the regulations of the Kingdom of Saudi Arabia and the Real Estate General Authority (REGA).
Licensed Advertisement: An advertisement holding a valid license issued by REGA.
Content: Any data/texts/images/media/requests/advertisements published or uploaded via the Platform.
Packages/Subscriptions: Paid plans that grant specific features according to the "Fee Schedule."
Deal Fees: Commission/fees due to "Deal" upon the completion of a transaction originated through or due to the Platform, according to the "Fee Schedule."
"Deal" may amend these terms in whole or in part, and they become effective upon publication on the Platform. We will endeavor to notify you of material amendments in advance via email/in-app notifications. Your continued use after the effective date constitutes acceptance.
"Deal" may change/suspend/discontinue any part of the services or impose access restrictions, with notification where possible.
Requires full legal capacity (18 years or older for individuals) and authority to represent entities.
Registration with an active mobile number and real name, providing accurate and updated information.
We may conduct systematic verifications (e.g., license data/authorizations/commercial registration) when needed.
You are responsible for the confidentiality of login details and all account activities, and must notify us immediately of any unauthorized use.
"Deal" offers a range of digital real estate services as available at the time of use. This clause clarifies what each service is, how it works, key obligations, and brief notes on fees/restrictions. Full pricing and limits are detailed in the "Fee Schedule" within the Platform.
What is it? A form where the user adds their need (buy/rent) with a precise description. How it works? The request is made available to licensed brokers/service providers within the Platform to propose suitable offers. User Obligations: Data accuracy, seriousness in communication, updating request status upon closure. Notes: Time or visibility limits may apply; can be boosted with a "Serious Request" tag.
What is it? A paid tag that boosts the visibility of a request for a specified period. How it works? Highlights the request in search results and alerts to qualified brokers. Notes: Does not guarantee specific communication or closure.
What is it? An advertisement for one real estate unit with a valid REGA license. How it works? Appears in "Market" results with city/district/type filters. Advertiser Obligations: Validity of license and data (area, price, location, ownership/authorization status). Notes: Non-compliant or multi-unit ads may be rejected/removed.
What is it? A paid tag that gives an advertisement priority in search results for a specified period. Notes: Does not guarantee increased visits/calls/closures.
What is it? A space for licensed brokers to display/exchange opportunities among themselves, per REGA regulations. How it works? Brokers can share their offers with others or receive offers to match their clients' requests. Broker Obligations: Validity of marketing authorization, respecting client data privacy, no fee circumvention.
What is it? A channel facilitating owners/authorized parties to request an ad license via a specialized provider. How it works? Required data is collected and sent via approved integrations; status appears within the Platform. Notes: Final approval responsibility rests with the competent authority; separate government fees may apply.
What is it? Enables a licensed broker to market properties owned by parties with legal authorization. Broker Obligations: Retaining and presenting marketing authorization upon request, accuracy of displayed property data.
What is it? Enables brokers to market units/inventory of developers' projects per their agreements. Notes: Specific conditions set by the developer (e.g., prices/commissions/availability) may apply.
What is it? A dedicated workspace for brokers to manage requests, offers, and deals, receive opportunities via Office Link, and publish selected ones to the "Market." How it works?
Private Ledger (Unpublished):
A private and confidential space within the broker's account to add client data, requests, offers, and deal pipelines.
No other user can view the "Ledger" content unless the broker explicitly publishes it to the "Market."
"Deal"'s role is limited to internal technical processing to generate matches/recommendations for the broker only; "Ledger" details are not used for display to others or reuse outside matching purposes.
"Deal" does not disclose "Ledger" details to others. Limited internal access is permitted to "Deal" employees for legitimate operational necessity (e.g., technical support or compliance) and to the minimum extent necessary, in accordance with the Privacy Policy.
Recommendations within the Office:
"Deal" displays recommendations for suitable requests/advertisements to the broker based on matching criteria (city/district/type/price, etc.).
May also show suggestions for other brokers with seemingly suitable requests/offers, in a general format (e.g., "Broker X has a suitable opportunity") without disclosing details of those opportunities.
No "Ledger" details are shared with another broker unless the broker chooses to share/publish/communicate via designated interfaces, and then disclosure is made to the extent determined by the broker.
Office Link and Receiving Opportunities: Brokers can receive requests directly from clients via a dedicated link; incoming requests appear in the "Office" and can be converted to public publication later at their discretion.
Broker Obligations: Accuracy of "Ledger" entries, respecting client publishing/privacy choices, updating status upon closure.
Notes: Additional paid features (e.g., follow-up automation or messaging templates) may be available within packages.
What is it? Automated suggestions linking requests and offers and/or potential brokers for collaboration. How it works? Relies on declared signals and available information within user accounts, and does not disclose unpublished details. Notes: Outputs are for assistance only and not real estate/legal/financial advice.
What is it? Personalized alerts for new requests/offers within user-defined ranges (city/district/type/price, etc.). How it works? Alerts are received in-app and may be sent via email/messages per user settings. Notes: Alerts can be modified/disabled from settings.
What is it? Plans granting benefits like "Featured Ad"/"Serious Request" credits, expanded usage limits, "Office" features, and possibly transaction fee exemptions per package. Notes: Details of benefits, limits, and auto-renewal in the "Fee Schedule."
What is it? Commission/fees due upon completion of a transaction originated through or due to the Platform (including initial communication, recommendations, or broker collaboration via "Deal"), per the "Fee Schedule." Payment Mechanism: Parties disclose closure and pay fees via approved channels within specified periods. Anti-Circumvention: Completing a transaction outside the Platform with intent to evade fees after it originated due to "Deal" services may result in a claim for fees and other accounting procedures per clauses (7) and (9) of these terms.
What is it? Technical support channels in-app, via email/forms. Notes: Outages may occur for maintenance/malfunctions. Compensation mechanisms in clause (11) "Outages and Support" apply.
You guarantee the accuracy and sufficiency of the content and that it does not infringe on the rights of others or regulations, nor is it misleading.
Prohibited: Ads without a valid license, misleading images/data, unavailable units, or content violating public decency or rights.
"Deal" grants a non-exclusive, limited, and non-transferable license to use the content to the extent necessary to operate services within the Platform and market the service itself. Any external promotional use requires your explicit consent where the system requires it.
"Deal" may hide/block/remove violating content, with notification where possible.
Compliance with REGA regulations and controls is required. Each advertisement must include one unit only and accurate information (area, price, location, ownership/authorization status).
The service provider (broker/owner/developer) is committed to the validity of the license and marketing authorization data.
"Deal" has the right to amend the controls for adding/publishing requests and advertisements, their durations, and display formats as published on the Platform.
This includes—but is not limited to—: Fictitious requests, incorrect data, unauthorized marketing, platform disruption, fee circumvention by completing transactions outside the Platform with intent to evade fees, automated scraping/reverse engineering/malicious code, unlawful content or content infringing on intellectual property/privacy, and selling/reselling access to data/credits/accounts without prior written permission.
Prices, taxes, and fees are specified in the "Fee Schedule" within the Platform, which is a binding and updated reference.
Subscriptions may renew automatically; you can stop renewal from settings before the billing date.
Payments are final and non-refundable after service provision/activation, unless otherwise required by law or in case of a significant technical error by "Deal."
Tax invoices/receipts are issued per regulatory requirements. Credits/codes/discounts have limited validity and are not transferable or redeemable for cash.
"Deal" fees are due upon completion of a transaction originated through or due to the Platform (including initial communication, recommendations, or broker collaboration via "Deal") according to the "Fee Schedule."
Parties are obligated to disclose transaction closure and pay fees via approved channels within the specified period.
Circumvention: If parties complete a transaction outside the Platform after it originated due to "Deal" services with intent to evade fees, "Deal" may—after reasonable verification—claim due fees, and/or suspend the account, and/or restrict services.
"Deal" may request reasonable documents/evidence to prove closure (e.g., draft agreements/transfer notifications/delivery minutes), while respecting privacy.
Recommendation algorithms and the "Requests I Care About" feature are provided "as is" and may contain deficiencies/errors. You are responsible for independent verification before any action.
Services may be interrupted for maintenance/malfunctions. If an outage exceeds 10 days in a calendar month, paid subscribers receive an extension equal to the outage period; exceptional compensation may be granted as announced on the Platform.
For publishing/paid activation errors: Maximum compensation—if due—does not exceed the value of the affected service, or what "Deal" decides as an extension/credit/partial refund, based on case assessment.
Your data is subject to the Privacy Policy published on the Platform, which clarifies processing bases, data categories, your rights and how to exercise them, retention periods, sub-processor sharing, and data-related complaint mechanisms, all in accordance with applicable laws in the Kingdom of Saudi Arabia.
All elements of the Platform (logo/interface/code/databases/marketing materials) are owned by "Deal" and legally protected. We grant you a limited, non-exclusive license to use the Platform for your legitimate purposes within it only. Copying/extracting/commercial republishing outside what the Platform explicitly permits is prohibited.
The Platform may include links to external websites/providers (e.g., verification/payment/licensing). Links do not constitute endorsement of their content, and "Deal" is not responsible for their actions or accuracy. We welcome complaints about external providers for verification and necessary action.
"Deal" has the right to suspend/terminate an account for repeated violations, harmful conduct, or suspected fraud, with notification of the reason and an objection window of 7 business days via email.
You can terminate use at any time; this does not result in a refund for provided/activated services except as required by law.
Services are provided "as is" and "as available." To the fullest extent permitted by law, "Deal" disclaims all warranties, express or implied, including fitness for a particular purpose, accuracy, non-infringement, and uninterrupted service availability.
To the fullest extent permitted by law, "Deal"'s total liability for any claim is limited to the amounts paid by you during the immediately preceding three months to the claim or (1,000) Saudi Riyals — whichever is less — unless otherwise required by law. "Deal" is not liable for indirect/consequential damages/loss of profits/data loss.
You agree to indemnify, defend, and hold harmless "Deal" and its directors, employees, and partners against any claims/costs (including reasonable attorney fees) arising from: (a) your violation of these terms/regulations, (b) any content you provide, (c) any transaction/dispute between you and another party.
You agree to receive notifications electronically (in-app, email, text messages, WhatsApp, etc.), and they are considered received upon sending to the contact information associated with your account.
These terms are governed by the laws of the Kingdom of Saudi Arabia, and the courts of Dammam city have jurisdiction over any dispute arising therefrom unless otherwise stipulated by law.
Force Majeure: "Deal" is not liable for delays/failures resulting from events beyond reasonable control.
Severability: If any provision is found invalid, the remaining provisions remain in effect.
No Waiver: Failure to exercise any right does not constitute a waiver thereof.
Controlling Version: In case of translation discrepancies, the Arabic version prevails.
Entire Agreement: These terms represent the entire agreement between you and "Deal" regarding the use of the Platform.
You can submit a complaint via info@dealapp.sa or from within the Platform. We respond within 5 business days and complete the investigation within 14 days where possible. If a resolution cannot be reached, recourse can be made to REGA or the competent courts.
By clicking "Agree" or continuing to use, you acknowledge that you have read, understood, and agreed to these terms, and that you are legally authorized to use services requiring a license.